Privacy verklaring

1. Who are we?

Experience@Work is a groundbreaking matching platform by organisations for organisations. Together, we aim to keep senior talent deployed in the labour market for as long and meaningfully as possible.


This Privacy Policy applies to all users of the website https://experienceatwork.be/ and all its sub-sites (hereinafter ‘Website’) offered by Experience@Work, with registered office at Minderbroedersgang 12, 2800 Mechelen (hereinafter ‘we’ or ‘us’ or ‘Experience@Work’), with company number 0627.819.632. Experience@Work is the owner and manager of the Website.

2. Why do we have a Privacy Policy?

The nature of our services means we have to process large amounts of personal data. To ensure that your data is protected and only used when necessary, we undertake to observe the highest privacy standards, including the European General Data Protection Regulation (GDPR), which came into effect on 25 May 2018.

This privacy statement applies to all information communicated to us via electronic means. This information is collected through the forms on our Website.

Please bear in mind that when you contact us via another electronic medium (such as Facebook or Twitter) the Privacy Policies of those websites prevail in the event of conflict with this Privacy Policy.

3. How can you contact us?

If you have questions, comments or would otherwise like to respond to our Privacy Policy, you can contact us via the following channels:

  • E-mail: info@experienceatwork.be or sharing.talents@experienceatwork.be
  • Address: Minderbroedersgang 12, 2800 Mechelen, Belgium
  • Website: https://experienceatwork.be/

4. What data do we collect?

Via contact form:

  • Your name
  • Your e-mail address
  • The message you send to us

Via Job e-mails:

  • Your e-mail address


Via Apply/Create profile:

  • Contact details such as name, address and birthplace.
  • Professional data, such as language skills and qualifications.
  • Work experience, such as previous employer and job description.
  • Job preference.
  • Application letter.
  • Supporting documents chosen by the user.

5. Valid legal basis for processing your personal data

We ask you as a future or current user of Experience@Work for your permission to process your personal data. This legal basis is used to process all the information you send to us. Consequently, we always ask for your permission before we process your details.

6. What do we use your personal data for?

We process your data for a variety of purposes:


Data from the contact form:

  • Answering any questions you might have for us.


Data from Job e-mails:

  • Subscription to a mailing list to receive news and other opportunities.


Data from Apply/Create your profile:

  • Creating your professional profile.
  • Checking whether there is a match between your profile and the vacancies we have available.
  • Running our job-matching services on you.

7. How long do we retain your data?

We keep your personal data for a period no longer than strictly necessary to achieve the purpose for which it is being processed. Retention periods vary depending on the purpose of processing.


Data from the contact form:

The retention period in this case is one year from receiving your data.


Data from Job e-mails:

The retention period in this case is two years from receiving your data. You can unsubscribe from this mailing list at any time by following the instructions at the bottom of the e-mail.


Data from Apply/Create your profile:

The retention period in this case is two years from your most recent activity. Following a period of five years, your data will be considered no longer up-to-date.

8. Who can access your data?

We can access your data when necessary to perform any of the processing described above. Your data is stored in our systems, to which access is limited and the necessary technical and organisational measures are in place to guarantee security. Persons with access to the systems are bound by confidentiality.

We can share your information with the following parties:

  • With our personnel in order for them to perform their tasks.
  • CVWarehouse, which provides storage for the profiles and CVs.You can find CVWarehouse’s Privacy Policy here.
  • If you apply for a particular vacancy, your details will be shared with the company that made the vacancy available.


We expect our subcontractors (sub-processors) at all times to provide at least the same level of protection and discretion for your personal data that we also guarantee.

We will not transfer your data to parties outside the European Economic Area (EEA) without your express permission.

9.What are my rights?

The GDPR provides you with a number of rights that you can invoke subject to certain conditions. You can find a summary of them below together with a brief explanation. As stated above, these rights may be invoked via the following channels:

  • E-mail: info@experienceatwork.be or sharing.talents@experienceatwork.be
  • Address: Minderbroedersgang 12, 2800 Mechelen, Belgium
  • Website: https://experienceatwork.be/


9.1. Right of inspection

Right of inspection means first and foremost that we are required to inform you about what happens with your data and that we must specify your rights. At your request, we must also provide a copy of your personal data. We refer you in the first instance to our Privacy Policy and the Website on which your data is available.

If you still wish to request your data, you can receive a copy by simply asking for it via one of the aforementioned channels. Please note that only the first copy is free of charge. To verify that it is you requesting access to your data, we will ask you for proof of your identity. If we have any doubts about your identity, we will only act once we have been able to confirm it. We will send you the information by e-mail.

It is possible that certain documents contain personal details of other persons who enjoy the same protection as you. We are therefore obliged to anonymise certain documents, which can take a little time. We will always inform you if we are unable to meet your request within one month.


9.2. Right of rectification

You have the right to amend your data at any time. Our systems offer the possibility for users to adjust their own details. You can do this via your profile. If we suspect that your data is no longer up-to-date, we may contact you to verify this.


9.3.Right to be forgotten

You have the right to delete your data at any time. If you meet one of the following criteria, we will delete your data. Your e-mail address and/or telephone number and/or address and/or name will be placed on a list, so that our system will recognise that you no longer wish to be contacted.

Circumstances in which we can delete your data:

  • We are no longer processing your data or no longer need it.
  • You withdraw your consent for processing, which was based exclusively on your permission.
  • You have invoked your right to object (Section 9.7).
  • Your data is being unlawfully processed.
  • There is a legal duty to delete the data.
  • Your data has been collected in connection with the offering of information society services.


If there is a specific situation preventing this data from being deleted, we will notify you of this. Reasons why we might not be able to comply with your request include the following:

  • Compliance with a legal duty or in the public interest.
  • For archival, research or statistical purposes in accordance with Article 89 of the GDPR.
  • For the initiation, execution or defence of legal proceedings.
  • For reasons of public health.
  • The right to freedom of expression and information will take precedence.
  • Right to restrict processing

You have the right to limit the processing of your data at any time. We will halt processing in the event that:

  • We are in possession of incorrect data.
  • Our processing is viewed as unlawful.
  • There is a legal claim.
  • You object to processing (see 9.7) until the issue has been clarified.

When there are no longer grounds to limit processing, we will notify you of the reasons for lifting the restriction.


9.5. Right of notification

If you invoke the aforementioned rights, with the exception of the right to access, we will duly notify each recipient to whom the personal data has been provided, unless this proves impossible or entails a disproportionate effort. At your request, we will inform you of these recipients.


9.6. Right of data portability

We will, on request, send to you or another controller all the data you have provided to us, which we process based on permission or on contractual conditions, and which we process via automated means, in ‘readable format’ (if technically possible). We can, for instance, provide a CSV file with your data to you or to another party designated by you.


9.7. Right to object

You may object if we process data based on justified interest or on the performance of a task in the public interest. We will investigate your objection and notify you of the results. We can only continue to process your personal data if there are judicial reasons for doing so.

If you object to direct marketing, we will no longer send you such material as of the moment we receive your request.

10. Can you withdraw your permission?

Yes you can withdraw your permission for the processing of your data at any time. There are, however, two exceptions. Firstly, if there is another legal basis for the processing of your data, we will continue to process that data in respect of that legal basis. Secondly, withdrawal of consent may not be used in order to circumvent contractual obligations. In summary: if you withdraw your permission, this only has effect going forward, and all previous processing will be deemed to have been lawful. If there is still a need to execute a contract, your data will be further processed on that basis.

You can withdraw your permission by contacting us via:

  • E-mail: info@experienceatwork.be or sharing.talents@experienceatwork.be
  • Address: Minderbroedersgang 12, 2800 Mechelen, Belgium
  • Website: https://experienceatwork.be/

11. How do you register a complaint?

If we were not able to handle your request to your satisfaction, you always have the right to submit a complaint to the Data Protection Authority. This can be done via https://www.gegevensbeschermingsautoriteit.be/.

12. Why do we require you to fill in certain fields before you can submit a request?

By doing so, we can respond to your question quickly and straightforwardly. All other information you provide is optional. If you do not fill in the mandatory fields or do so incorrectly, we might not be able to answer your question fully.

13. Changes in our policy

This Privacy Policy replaces all previous versions and applies with effect from 01/01/2020. We reserve the right to amend and/or update this Privacy Policy at any time. With the exception of minor adjustments, we will notify you of any change affecting your situation.